Billing and invoices
One screen holds your plan, your credit balance, your spend and every invoice Judicio has raised for you. This page covers the screen itself and everything on the Invoices tab. Prices and credit mechanics live in Credits explained; plan actions live in Managing your subscription.
Open Billing & invoices (opens in a new tab)Finding it
Select Billing & Invoices in the Settings rail, or the entry of the same name in the avatar menu at the top right. The page itself is headed Billing & invoices, with the line Manage your subscription, credits, and payment history.
The navigation reads Billing & Invoices. The heading on the page reads Billing & invoices. It is one screen.
The shape of the screen
The plan and balance sections sit above the tabs and stay put whichever tab you are on. They share the continuous Settings pane, with rules separating major sections and metric groups.
| Region | What it is |
|---|---|
| Plan banner | Your plan, its status, the money figures, and every plan action. See Managing your subscription. |
| Credit balance | The ring and the four pool figures. Read only. See Credits explained. |
Beneath them are three tabs.
| Tab | What it holds |
|---|---|
| Overview | Usage this period, the spend gauge, Set spending limit, Buy credits, and the Credit alerts switch. |
| Credits | The pool figures again, purchase and top-up history, per-feature usage, and the credit packs. |
| Invoices | Every invoice Judicio has raised, and, for organisation admins, Tax details. |
Invoice history
The Invoices tab opens on a section headed Invoice history, subtitled Billing statements & credit top-ups. Subscription charges and credit-pack purchases both land here.
The Invoices tab
Everything the tab holds is on one scroll: the two filters, one row per charge with its own View, and Tax details underneath. A credit top-up and a subscription renewal are the same kind of row here, told apart by their amount rather than by where they sit.
Filtering
Two dropdowns sit in the section header. The first filters by month and offers All months plus the last twelve months. The second filters by status and offers All statuses, Paid, Pending, Overdue and Void. Both filter on the server, so the table refetches rather than hiding rows.
The table
| Column | What it shows |
|---|---|
| Date | The date the invoice was issued. |
| Description | The invoice number from the payment service. Where there is none, the billing period start is shown instead. |
| Status | Paid, Pending, Overdue or Void, as a coloured pill. |
| Payment method | The card brand and last four digits used, where the record has them. |
| Subtotal | The amount before tax. |
| Tax | The tax charged. |
| Total | The amount actually billed. |
| Paid | The date payment cleared, or a dash while it has not. |
| View | Opens the invoice document in a new tab. |
View fetches a fresh signed link each time you press it, and falls back to the payment service's own copy if that fails. While one is loading its own row shows a spinner and the other rows' buttons are held. If neither is available you are told This invoice isn't available to download yet.
An empty result reads No invoices found for this filter. Invoices appear here once generated. Check the month and status filters before concluding an invoice is missing.
Tax details
Below the invoice table, organisation admins get a section headed Tax details, subtitled Add a GSTIN / tax ID to show it on every invoice.
Until something is saved it reads No GSTIN added yet. Invoices will not carry a tax ID, with an Add GSTIN button. Once saved, the section shows the number and the business name, and the button becomes Edit.
| Field | Notes |
|---|---|
| GSTIN | The tax identification number. What you type is upper-cased as you go. |
| Legal business name | The entity name to print on the invoice. |
Save stores both and confirms with Tax details saved. Cancel discards the edit. What you save is printed on every invoice raised from then on, so add it before your next renewal rather than after.
The section is for organisation admins on the Organization plan. It does not appear on a personal plan.
The card on file
The saved card sits in the footer of the plan banner, shown as its brand and last four digits, with the service that processes it named beside them. Where the brand is not recorded it simply reads Card on file.
Update payment changes it. Depending on how your account is billed, either a secure card form opens over Judicio, or you are taken to your payment service's own secure page and returned when you are done. A successful change confirms with Payment method updated.
The button is shown to the subscription owner and to organisation admins. If it is missing, you are signed in as someone who cannot change billing for this account.
When a payment succeeds
A completed subscription payment lands on a screen headed Payment successful, naming the plan you are now on. While the payment is still being confirmed it shows Activating your subscription with the note This usually takes a few seconds.
The receipt lists your plan, the amount billed and its interval, your next billing date, the included credits per month, the card used, a link to the invoice document, and a reference you can quote to support. Underneath, A copy of your receipt has been emailed to you.
On Organization the primary button is Invite your team and the secondary is Go to dashboard. On a personal plan they are Go to dashboard and View billing. A text link at the foot reads Questions about your bill? Contact support.
When a payment does not
A declined payment lands on Payment didn't go through: Your card was not charged and your current plan is unchanged. You can try again or use a different payment method. A Common reasons panel names incorrect card details, insufficient funds, or a bank declining the charge, and shows the payment service's own message when there is one.
The buttons are Try again, which returns you to the plan picker, and Contact support. A link at the foot returns you to the dashboard.
If you close the payment window yourself, you land on Payment cancelled instead: No charge was made and your current plan is unchanged. Its buttons are Return to plans and Back to dashboard.
Billing periods and renewal
Your billing period is set by when you subscribed, not by the calendar month. The plan banner names the next billing date, the Credit balance card names the date your pool resets, and Included usage shows the period's start and end dates. All three describe the same period.
Renewal is automatic while the plan is active. A failed renewal is not a grace period: access stops until the payment is put right. See When access is blocked.
Next steps
- Credits explained - the pool, the prices and the spending limit.
- Managing your subscription - change plan, seats, cancel and resume.
- When access is blocked - what an overdue or paused account looks like.
- FAQ - answers and troubleshooting.