Timeline FAQ
Documents and setup
What file types can I use?
Anything the File Library accepts, including PDF, Word, Excel, PowerPoint, images and text files. Scans are read through OCR. See Uploading files for the full list.
How many documents can one timeline cover?
Up to 50 files in a single run. Select more and the file band tells you how many to remove before you can continue; your selection is kept rather than silently trimmed.
Do I have to describe the timeline I want?
No. Ask Judicio is one of three routes. Smart Suggestions proposes date-type sets from the documents you picked, and Templates starts from a set someone saved earlier. All three end at the same list of date types.
Why is the composer refusing my request?
Requests must be at least ten characters. Anything shorter is refused with a message asking for more detail.
What is Deep Mode?
A more thorough pass, described in the product as More thorough analysis. Best for complex or lengthy legal documents. Uses more credits. It appears on the composer rail, in the date-types footer, in the reveal panel and in the confirmation modal, and all four are the same setting.
On the Starter plan the chip is visible but disabled, with an Upgrade link beside it. Premium models are available on Professional and above.
Can I change the language of the output?
Yes, through the Settings chip on the composer. Response language sets the language of chat, memos and briefs for that run. Extraction stays source-faithful and quotes are never translated, so the dates and passages come back in the document's own language.
Reading the results
Why does a date show only a month, or only a year?
Because that is all the document gave. A date carries a precision, and the display never invents a part the source did not state: a month-precision date reads Sep 2026, and a year-precision date reads 2026. Both stay sorted in the right place in the chronology. You can correct a precision in the edit form.
What does the red alarm marker mean?
The date is a deadline: something has to happen. In the card views it appears as a Deadline pill; in the table it is a small alarm glyph next to the date. It is what the Deadlines only filter counts, and you can turn it on or off for any event.
What do the approx. and calculated tags mean?
approx. means the source gave only an approximate date. calculated means Judicio derived the date rather than reading it verbatim. They appear only when true, so most rows carry neither.
There is no confidence score anywhere in Timeline. Instead, every date carries a citation you can open to check it against the source.
What is fact status for?
It records the evidentiary standing of a fact: Asserted, Disputed, Undisputed or Agreed. Asserted is the default and deliberately carries no badge, so the list stays uncluttered. Change it from the details rail, where it saves immediately.
Why do some dates show a Type of Other?
Because the extraction found a real, cited date that fits none of the date types the run was built with. Rather than drop it, Judicio puts it in an off-vocabulary bucket shown as Other. Re-categorise it in the edit form, or add a date type covering it and re-run.
Why can I not see the Status or Party filter?
Both appear only when there is something to filter. Status is hidden when every date carries the default status, and Party is hidden when the extraction found no parties.
Is there a date-range filter?
No. The filter row is Categories, Deadlines only, Status, Party, and a Date format control. To work through a period, use the Timeline view's month headings or sort in the Table view.
Can I add a date by hand?
No. Every entry comes from an extraction. If a date is missing, check that a date type covers it, confirm the file was fully processed, and re-run.
Is there a version or edit history?
No. An edit replaces the previous value. Record anything contentious in the Notes field of the edit form, which travels with the timeline.
Running and re-running
Can I leave the page while a timeline runs?
Yes. A run continues in the background and you are notified when it finishes. The In progress tab of the Timeline history shows live progress in the meantime.
Can I stop a run?
Yes. The In progress row carries a stop action, and expanding the row gives a Stop generation button. A stopped run moves to the Failed tab.
Can I re-run a timeline?
Yes. On the Completed tab the row action reads Re-run and starts a fresh run. On the Failed tab it reads Retry. Retrying is always whole-timeline: many files collapse into one chronology, so there is no per-file retry.
What does a partial result mean?
Some files, or some pages within a file, could not be analysed. The history row is labelled Partial coverage and the results screen carries a banner saying the chronology is partial. Re-run to retry.
Credits
What does a timeline cost?
It is priced per page across the files in the run, and Deep Mode costs more per page than the concise default. The exact formula is on the Timeline overview, and Credits Explained covers how credits work generally.
Credits
Starting a run is what costs. Editing a date, changing filters, switching views and exporting do not. Re-running or retrying starts a new run and is charged like any other.
What happens if I do not have enough credits?
The confirmation modal shows the estimated cost against your remaining balance, and refuses to start when the balance is short, pointing you at an upgrade. A run does not begin and then pause partway for want of credits.
Why is the estimate different when I turn Deep Mode on?
Because Deep Mode is priced per page at a higher rate and takes longer. The modal recomputes both the cost and the estimated time when you toggle it, and will tell you when its own recommendation differs from your setting.
Sharing and output
Who can see my timeline?
Only you, until you share it. Share in the results header assigns Editor or Viewer. Owner is not an assignable role: it changes hands only through Transfer ownership. Timelines shared with you appear on the Shared tab. See Collaboration.
What formats can I export?
PDF, Word, Excel and Calendar (.ics). There is no CSV export; use Excel for spreadsheet work. See Exporting timelines.
Can I export just the deadlines?
Only to a calendar. The Calendar (.ics) export has its own Deadlines only toggle. The PDF, Word and Excel exports cover the whole timeline, so filtering the screen does not narrow them.
Troubleshooting
The Start timeline button is disabled
Two causes. Without documents, the button explains itself: Add at least one document to start. With documents, check that at least one date type is ticked.
A date I expected is missing
Work through these in order.
- Check the date types the run used. A date only lands in the chronology if a type covers it, or if it is significant enough to reach the Other bucket.
- Check the run completed cleanly. A Partial coverage label means some pages were never read.
- Search for it. Search runs across the whole extraction, not just the rows on screen, so a filter may simply be hiding it.
- Clear the Deadlines only chip and the Categories filter, then look again.
- If it is genuinely absent, re-run. Deep Mode reads more thoroughly than the concise default.
The whole run failed
Open the Failed tab of the Timeline history. The row states whether the run failed, was stopped or was cancelled, and carries a Retry action. The failure reason, when the backend gave one, is shown inline.
Deep Mode is greyed out
You are on the Starter plan. The Upgrade link beside the chip goes to the plan-change flow.
Export is unavailable
Export and Save to Judicio both wait for the run to complete. On an unfinished run the tooltip reads Available when processing completes.
I dragged a column too narrow
Open that column's header menu and choose Reset all column widths. Auto-fit column and Auto-fit all columns are in the same menu, and column widths are remembered per timeline.
The Draft tab is missing from the Assistant
The Assistant is chat-only for both editors and viewers. It retains scoped questions, citations and conversation history. Previously saved drafts are not deleted.
Next steps
- Getting started - the full path, screen by screen.
- Viewing your timeline - every control on the results screen.
- Editing dates - correcting an extracted date.