Document Review FAQ
Running a review
How many documents can I review at once?
Up to 50 in a single run. The file band starts showing a running count as you approach the cap, and past it tells you how many to remove.
Does one review cover all the files I selected?
No. Selecting several documents starts one review per document, grouped into a batch. Each has its own results screen, and the batch also gets a cross-document matrix.
Why is the composer greyed out?
Because at least one selected file has not finished processing, or could not be processed. The chip for that file carries a status pill, and a notice under the file band names the problem. Remove a failed file, or wait for a preparing one. See the processing gate.
What does Deep Mode actually change?
It runs the more thorough analysis, at a higher credit cost. The toggle is read at the moment you confirm, not the moment you opened the panel, so changing it in the confirm modal re-prices and re-times the run.
On the Starter plan the chip is visible but disabled, with an Upgrade link beside it.
Can I review only part of a document?
Yes. Limit to sections (optional) in the confirm modal lets you pick named headings, and both the review and the charge narrow to those pages. The picker only appears when at least one selected document has an outline.
What language will the findings be in?
Whatever Response language on the composer's settings band is set to for this run. The band opens on your saved response language, and changing it there applies to this run only.
Can I stop a review that is already running?
Yes. Every row on the In progress tab has a stop control, and opening a row gives you a Stop review button.
Reading the results
What is the difference between a low confidence score and Needs verification?
They are two different judgements. Confidence is the model's assessment of its own finding. Needs verification is a second, independent check of whether the finding actually follows from the text it quotes. A finding can be confident and unsupported at once, and that combination is exactly the one to read yourself.
Why does the Needs verification tab overlap the other three?
Because being shaky is a property of a finding, not a stage of the review. Pending, Flagged and Resolved partition the list; Needs verification is a lens across all of it, so a finding can appear in both.
Why does this finding have no quote?
Look for the Clause absent badge. That finding is about something missing from the document, so there is nothing in the text to point at. It is a normal review outcome, not a citation that failed to load.
Why can I not jump to a clause in the document?
A finding with no location data carries a map-pin icon with a line through it, and its tooltip says so. Overlays are unavailable for it, and View in document will scroll to the page only.
What does the compliance percentage mean?
The share of the configured checks that the document satisfied. It only appears on reviews that were actually scored.
Why is Judicio warning me about coverage?
Because some checks ran against incomplete evidence: text was truncated, a search failed, or a check was not evaluated. The banner is there so a clean-looking result is not read as a clean document. It also states how many findings were discarded because their quoted text could not be located.
Working the findings
Can I undo a decision?
Yes. Every resolution banner carries Undo, and after an undo a Redo last change control appears.
Can I change the AI's suggested wording before applying it?
Yes. Selecting a suggestion turns it into an editable box in place. Save an unchanged suggestion and it is recorded as an AI fix; save an edited one and it is recorded as your manual edit. Reset to AI text puts the original suggestion back.
Can I ask for a different suggestion?
Yes. Refine with AI offers Softer, Stronger, Shorter and More precise, plus a box for any instruction of your own. The refined result arrives as a new suggestion alongside the existing ones.
Can I edit the document directly?
Yes, on the Redline tab. Edit turns it into an editable document with its own version stepper, version history and version comparison. The other three tabs are read-only lenses.
Why can I not accept everything in one click here?
On the Needs verification tab, Accept all pending is deliberately withheld, with the reason on screen: those are the findings an independent check could not confirm. Flag all pending stays available. If a risk filter is narrowing a long review, both bulk actions are withheld until you clear it, so a bulk action can never silently touch fewer findings than it claims.
Can I hand a finding to a colleague?
Yes, in two ways. Assigned to in the finding's detail view offers the review's owner and every collaborator with edit access. Discussion underneath is a comment thread on that one finding. Both stay available after the finding is resolved.
Exporting
Which format should I pick?
The export screen leads with one Recommended for you format chosen from what you did during the review, and says why. All four remain available underneath.
What happens to findings I have not decided on?
They export as suggestions, not applied changes. A strip on the export screen says how many are still pending before you download.
Does the export change my original file?
No. Original always shows the document exactly as uploaded, and an export is a new file. Save to Judicio likewise creates a new document in a folder you choose.
Credits
| Action | Mode | Cost | Example |
|---|---|---|---|
| Review, per file | Deep | 5 + (pages × 1) + (checks × 5) | 20 pages, 10 checks = 75 credits |
| Review, per file | Concise | 5 + (pages × 0.5) + (checks × 2) | 20 pages, 10 checks = 35 credits |
Know the cost before you run
The confirm modal quotes the credit estimate for your exact configuration, alongside your remaining balance, before anything starts. Narrowing a review to sections lowers the quote, and switching Deep Mode re-prices it. Full details in Credits explained.
Troubleshooting
"Reviews can start once processing finishes"
A selected file is still being prepared. The notice names how many, and the chip shows the progress. Wait, or remove the file from the selection.
A file "couldn't be processed"
That document failed processing in the File Library. Remove it from the selection or import it again. See Uploading files.
"None of the selected headings appear in this file"
Your section filter matched nothing in that document. The confirm modal offers two ways forward: pick headings from that file's own outline, or tick Review this file in full, which shows the page count you will be charged for. Start review stays disabled until every raised file is resolved.
"Insufficient credits to start this review"
The estimate exceeds your balance. Turn Deep Mode off, narrow the run to sections, reduce the number of checks or files, or top up. See Managing your subscription.
Deep Mode is greyed out
Deep Mode needs a plan with premium models. The chip stays visible so you can see the option, with an Upgrade link beside it.
A review failed
Open the Failed tab. Expanding a row lists its files with their error messages and a retry control on each. Retry all failed at the top of the tab retries every failed file across every row. A retry starts a fresh run and lands you on In progress.
"Couldn't load history"
The jobs list could not be refreshed, so what you are looking at may be out of date or incomplete. Try again in the banner re-fetches it.
The findings rail says "No findings in this view"
Your status tab and risk filter combination is empty. Change one of them. An empty Needs verification lane with no risk filter is different: it says nothing needs verification, which is good news rather than a filter to widen.
"Download link expired. Please export again"
The signed link timed out before the file could be saved and could not be refreshed. Start the export again.
The review memo says it is incomplete
Generation stopped before the memo finished, most likely before its coverage appendix. Copy and Download are disabled while that is true. Click Regenerate before sending it to anyone.
Save as template says an organisation is required
Templates are saved against an organisation. If you see this, your account is not yet part of one. See Team management.