Translation FAQ
Languages
How many languages can I translate into?
- They are listed in one searchable dropdown, grouped: your jurisdiction's languages sit at the top under their own heading, then a heading reading "All languages · 116" and the rest of the catalogue. In India the promoted block is the 19 scheduled languages Judicio supports.
Do I have to tell Judicio what language the document is in?
No. The source language is detected for you and shown as a blue badge on the file's card. There is no control for setting it. When detection cannot resolve a language, the badge reads that it is unknown, and the translation still runs.
Can one run translate different documents into different languages?
Yes. The Translate into dropdown on each file card sets that file's target language. Files are grouped by language when the run starts, so a single run can send two contracts to English and one to Hindi.
The Target language control at the top of the card is a shortcut that writes the same language onto every file at once. It shows a value only while all files agree; set one file differently and it returns to its placeholder.
Documents and pages
How many documents can I translate at once?
Up to 10. That is lower than Timeline, Document Review, Review Matrix, and Case Strategy, which each accept 50. The file band shows a running count from the eighth file onward, and if you go over it names how many to remove.
Can I translate only part of a document?
Yes, per file. Choose Custom range under "Translate pages" and set the first and last page with the slider or the two number boxes. Selecting Custom range starts you on the whole document, so you narrow from a valid range rather than building one from nothing. Both edges are clamped to the document, so an impossible range cannot be set.
How do I choose which documents to translate?
In the shared Files panel. The Translation page does not browse or search your library: the Choose files and Upload buttons in the file band reveal the panel that already owns that job. To add documents to Judicio in the first place, see Uploading Files.
Running a translation
Does the button name the language I picked?
No. The primary button on the setup screen names the page count the run covers. With 12 pages selected it reads "Translate 12 pages", whatever language you chose. The language is named in the confirmation modal instead.
Is there a confirmation before it starts?
Yes. Pressing the primary button opens the Confirm translation modal, which lists every document with its page count, names the target language, gives an estimated time, and shows the credit estimate with your remaining balance. Nothing starts until you press Start translation.
Can I leave the page while it runs?
Yes. Runs continue in the background and you are notified when they finish. The In progress tab of the history view carries a note saying exactly that. Come back through Translation in the sidebar at any time.
How do I stop a run?
From the In progress tab: use the stop control at the end of the row, or click the row to expand it and press Stop translation.
Is there a Deep Mode, a template, or somewhere to type instructions?
No, none of the three. A translation is fully described by a language and a page range, so Translation has no composer, no Deep Mode toggle, no templates, and no assistant rail on the result screen.
Credits
When am I charged?
Credits are held when a run starts and charged once the translation has finished. If a run is stopped, cancelled, or fails, the hold is released and no charge is made.
What does a run cost?
It is charged by page, and the figure quoted in the Confirm translation modal is the one that applies. For the formula and how credits work generally, see Credits Explained.
Credits
Because the charge follows the pages you selected, narrowing a page range genuinely costs less. A 20-page range out of a 200-page filing is billed as 20 pages.
Does re-reading or exporting a translation cost anything?
No. Opening a completed translation, searching it, viewing the source alongside it, exporting it, and saving it to your File Library are all free. Only running a translation costs credits, which is why Re-run translation and Retry translation are charged.
Results and export
Where do finished translations go?
To the Completed tab of the Translation history view, reachable from View all on the Recent activity strip. Runs that finished since your last visit carry a NEW badge. Your five most recent runs also appear on the home screen.
What can I export?
PDF or Word (.docx), chosen in the Export translation modal. Save to Judicio, which files a copy in your File Library instead of downloading it, always saves a PDF.
Why is the export preview a PDF when I chose Word?
Only the preview is. The pane renders every format as a PDF and says so under it: "Preview shown as PDF. Downloads as .docx." The file you download is a real, editable Word document.
A run covered five files. Do I get one document or five?
Five. A run produces one result per file, never a merged document, and each is opened and exported on its own from the Completed tab.
Can I share a translation?
Yes, where collaboration is available to you. Share sits in the result header, and Share translation at the end of a completed row. An owner can also hand the translation over with Transfer ownership. See Sharing a work item and Transferring ownership.
Troubleshooting
The Target language dropdown shows a placeholder instead of my language
That is the "apply to all" control, and it shows a value only while every file in the run targets the same language. Once one file differs there is no single answer to show, so it falls back to "Select a language". Each file's own Translate into dropdown still shows the right value.
The run will not start and the band says something about a limit
You are over the ten-file cap. The band names the fix, for example "11 selected · limit 10. Remove 1 to continue." Remove files with the cross on a chip, then start again.
A message says the page count is still loading
The message names the document it is waiting on, then tells you to try again in a moment. A custom range was set on a file whose page count had not arrived yet. The run is held rather than sent with an unchecked range. Wait a moment and press the button again.
"Could not load file details. Using defaults"
The page counts and detected source languages could not be fetched, so the cards fall back to defaults. Check the values on each file card before starting, or clear the selection and pick the files again.
"Organization context not ready. Please retry."
The estimate could not be requested yet. Press the button again in a moment.
The Confirm translation modal says I have insufficient credits
The modal reads "Insufficient credits to start this translation. Please upgrade your plan." and Start translation stays disabled. Narrow the page ranges, remove files, or top up. See Credits Explained.
"Started 2 of 3 files"
Part of the run started and part did not. The files that started have left your selection, so pressing the button again cannot submit them twice. The files that failed are still selected and ready to try again.
The translation warns that pages are missing
Some pages failed while the rest succeeded. The warning names them, for example "3 pages could not be translated and are missing from this document (page 4, 7–8)." Those pages are absent from the document you are reading and from anything you export. Retry the translation to fill them.
A run shows as Failed, Stopped, or Cancelled
It sits on the Failed tab with its precise state and a line explaining what to do, such as "Stopped before it finished. Retry to run it again." Use Retry translation on the row, or Retry all failed to retry every one of them. A multi-file run can be expanded so you retry one document at a time.
"Couldn't load history" or "Couldn't load recent activity."
The list could not be fetched. The message says the list may be out of date rather than claiming you have no runs, and offers Try again. Existing rows on screen are still accurate.
"Could not load source file"
Pressing View source could not open the original. Press it again, or open the document from your File Library.
"Could not search this document."
The in-document search failed for that query. Close the find bar and reopen it, or narrow the phrase.
"Couldn't render the preview."
Only the export preview failed. Press Retry in the pane, or ignore it: Download works without a preview, as the pane itself says.
"This translation could not be found."
The link is incomplete or the translation was removed. Press Back to translations to return to the history view.
"Translation is still in progress" or "Translation was stopped"
You opened a run that has not finished successfully. An in-progress run appears on the In progress tab. A stopped or failed run offers a Retry on the screen itself.
Next steps
- Getting Started - the happy path, step by step.
- Translating Documents - the setup screen in full.
- Reviewing Translations - the result screen and retrying a file.
- Downloading Results - the export modal and Save to Judicio.